Pizza Hut India — Pathetic service repeatedly

Address:

East Khasi Hills, Meghalaya, 793001

After a very unsatisfactory experience the previous time, i ventured again to take the risk of ordering from pizza hut, shillong. Whereas my previous experiences with pizza hut in different cities have been much better, this outlet puts the basic premise of service to shame. I ordered a veg pizza, potato poppers, cheese garlic bread and two cheese garlic dips. I should mention here that i always order dips with my garlic bread and potato poppers and find it extremely unsatisfactory to have them without the dips.
The order was delivered to me after a good 55 minutes.
After such a delayed delivery i expected at least the food to be tasty. But i was mistaken.
The delivery boy had conveniently forgotten to get any dips, tissues, oregano or chilli flakes.
The potato poppers which i usually love, tasted disgusting. They were uncooked and under fried and we ended up wasting the whole of it after trying very hard to eat it.
The pizza we had ordered had been selected because of the toppings, mushrooms being among our favourite toppings. While taking the order it's unavailability had been conveniently ignored. We weren't informed of the same and we're delivered the pizza with put mushrooms and without any substitute for the same.
Needless to say it was a pathetic experience, worse than the one before. Either pizza hut should look at hiring competent employees for its outlet or shut down outlets it's not capable of managing. Other options like domino's are much better and much less waste of money and disappointment.
A pathetic experience