Pizza Hut India — Payment deducted but order not confirmed

pranshu777

from Pune, Maharashtra

Address:	411013
Website:	online.pizzahut.co.in

Hi, yesterday i.e on 11th of October, 2016, I tried to order a vegetable exotica from your website https://online.pizzahut.co.in/. I made the payment of Rs 452 using my credit card but received an error on being re-directed to Pizza hut site after the payment. The payment was deducted from my credit card but I didn't receive an order number neither on my phone number. On calling the customer care, they said the haven't received any order. I complained about the same and they said they would arrange a call back regarding the same from the technical team. Which never happened in 24 hours. Please get it resolved asap.

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Pizza Hut India customer support has been notified about the posted complaint.

Oct 20, 2016

Updated by pranshu777 I updated the Magarpatta branch Manager with the authorization id 3 days back. Still no action has been taken.

PIZZA hut authorization id
183138