Pizza Hut India — payment issue + delivery issue

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team,

I wish to share an unprecedented and horrifying experience we have faced tonight post ordering pizza with pizza hut.

As per trail mail, our order was detailed with payment clearly marked as online and already paid by me.

The delivery boy came an hour late to our home for delivery around 9:30 pm and was when inquired, he told us that this was not his tension and we can escalate to anyone at the store.

The delivery boy also started asking my spouse about the entire payment and that is even when i had made the entire payment online as per trail mail.

The harrasment was enough to decide that we should not prefer and advise ordering through pizza hut ever.

Need some response on this asap.

Regards,
Deepak parashar
Ph - [protected]

From: pizza hut [mailto:[protected]@pizzahut.co.in]
Sent: 07 october 2018 19:54
To: deepak r parashar
Subject: [external]order placed : order no. 3409793
Importance: high

The e-mail below is from an external source. Please do not open attachments or click links from an unknown or suspicious origin.


Order

Hi deepak parashar,
Thank you for ordering with pizza hut, home of the tastiest pan pizza!
We are delighted to serve you.
Here's your order summary.
Order number : 3409793
Sr no items price quantity sub total
1 country feast inr 515.0 1 inr 515
2 veggie supreme inr 545.0 1 inr 545

Total inr 1086.50

Total tax (Cgst + sgst) inr 26.5
You saved inr 530.0
Amount to be paid inr 556.50

Payment mode online payment
Order type delivery
Order time sunday, 07 october 2018 07:53:33
Selected time your order will be delivered approximately on 08:23:33

Delivery address
Deepak parashar
Near tot mall, noida sagar apartment, flat b-208, c-58/15, sector-62, noida, uttar pradesh, india
Noida uttar pradesh
In
Zip/post code: 110018
Mob: [protected]
Email: deepak. R. [protected]@ril.com

Enjoy your meal!
Team pizzahut.
Think pizza, think pizzahut

Terms & conditions
Order of 4 or more pizzas qualifies as a bulk order, hence not applicable for 30 minutes or free.
Invoice will be provided at time of delivery/takeaway. T&c apply.


For any order related queries, please call our call center at 39883988.
This is an automated message - please do not reply to this email
For more details, please visit www.online.pizzahut.co.in/termsandconditions