Pizza Hut India — Payment not received

Address:

UN 1, Gr Flr, Radhani Developers, Akkat Asarikadanroad, Aluva, Pulinchoode, Kerala 682016

I have placed an order from pizza Hut Aluva a month ago, the exact date is June 21 and due to some reasons( I accidentally placed my order as takeaway instead of normal online order) I had to cancel the order.
I waited for 14 days and didn't receive the payment and consulted the officials about it, but no action was taken. Several times I tried to contact but no action was taken.
The refund is for ₹417, the official asked to send the Google pay screenshot and other details and I've already sent that.
The desired solution would be that to receive the refund as soon as possible without further delay because its been a lot of time already.