[Resolved] Pizza Hut India — Pizza caused food poisoning

aparnahm

from Faridabad, Haryana

Jan 18, 2022

Address:

Omaxe world Street , Faridabad

After having pizza from pizza hut which was delivered to my place in Faridabad on Thursday, all my family members had serious food poisoning as the pizza and the sides delivered were stale.
Also, to give feedback the store from which the pizza waa delivered waa not even listed on feedback page. If the store is not even listed for feedback, why the pizza hut app auto selects this store for delivering pizzas.
Despite of informing the call centre executive yesterday about this occurance, no action has been taken as yet.

If the basic hygiene is not assured at pizza hut then how can the brand claim it's credibility.

Regards

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Feb 22, 2022

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Jan 18, 2022

Updated by aparnahm I am not from Gonda Uttar Pradesh.
I .from Faridabad

Verified Support

Jan 19, 2022

Pizza Hut India Customer Care's response Dear Aparna,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

Jan 19, 2022

Updated by aparnahm store is pizza hut, OMAXE WORLD STREET, SCO 48, Ground & 1st, Sector 79, Faridabad, Haryana 121006.
Other details I have provided at the link you have sent.

Verified Support

Jan 21, 2022

Pizza Hut India Customer Care's response Dear Aparna,

We are unable to track your details. Kindly share your email id and mobile number so that we can get in touch with you and assist you further.

Regards,
Team Pizza Hut