[Resolved] Pizza Hut India — pizza had allergic ingredients I had informed them about | |||
I had ordered "family fun meal" my pizza choice was veggie lover. This pizza had mushrooms. I am highly allergic to mushrooms, therefore, i had very clearly stated that i don't want any mushrooms in my pizza. The person at the call centre had confirmed this information at the end. When i received the pizza, not only it had mushrooms in the entire pizza, but also, it was cold. When i contacted pizza hut, the people at the call centre either put me on hold or told me that i would receive a call back which i never got. This happened thrice. Two of the three people i spoke to are : manjunath and prijwal. These guys betrayed me. Told me that i would get a call back within 5 minutes which never ever happened. I needed a new pizza as replacement but got nothing. Date of incident : 10 may 2019 Time : 10:30-11:30 Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Pizza Hut India customer support has been notified about the posted complaint. | |||
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+91 12 4402 5100
12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
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We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this.
Link: https://bit.ly/2TPmesE
Regards,
Team Pizza Hut