[Resolved] Pizza Hut India — pizza hut not accepting sbi voucher

Sreehari B. H

from Angamali, Kerala

Oct 6, 2022

Address:

No TC 25/205/1 & 25/206/1, SHA Towers MG Road, Junction, Pulimoodu, Thiruvananthapuram, Kerala 695001, India

Today (06/10/2022) evening, we visited Pizza Hut store in Trivandrum and while placing order the store associate told they won’t accept SBI vouchers (unexpired). Reason told was some transaction issue with SBI. We asked to provide a written statement about the same, but the store person told they cannot do that; it’s unofficial and their manager told them in WhatsApp it seems. When we asked how can they deny accepting the official vouchers the associate arrogantly commented that we won’t accept, that’s our decision.

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Nov 7, 2022

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2022

Pizza Hut India Customer Care's response Dear Customer,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut

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Comments

fadfadfa

Oct 22, 2022

The same case with me at Visakhapatnam, SBI issues coupons and The Pizza Hut denies their validity and refused to accept them. When contacted SBI they say that no issue with coupons asking to raise a complaint through mail.