[Resolved]  Pizza Hut India — pizza hut pizza like rubber and bad taste

Address:

Bangalore, Karnataka

Hello All,

I had ordered Pizza for almost 2000/- rupees.

I'm very astonished and shocked by the way the pizza was delivered, first of all the ordered and delivered items were wrong. It had no flavour whatsoever. There was not even pizza sauce on the pizza, the stuffed crust was like hard rubber, this was like pizza what you eat on a road side bakery and when I called customer care to give feedback the guy told me I've raised your complaint to the store and the manager will call back and when I was still talking he hung up on me. Again the some staff called from the store to apologise and offered me free pizza, I told him I don't want another piece like rubber, he is talking to me without even knowing what was ordered and when I asked why is the quality so bad for such a big brand name, he tells me its weekend our staff was busy so., I asked him if it was okay to play with customer's money and their time and their dinner. He says I will not repeat next time. I can give a pizza free for you. I told him if he was sincerely sorry he should refund me than giving a freebie.

He said the store manager will call up next morning and he will talk about refunding, when I asked what if he didn't call up what would he do, he was saying "I'm giving you guarantee sir", when I asked for the number of store manager he hung up on me.

Store: Pizza Hut Ramamurthy Nagar Bangalore