Address: | Kukatpally, Hyderabad |
I have placed the order for "Box of 4 pizzas" for Rs.349/-. I have placed the order by 5.53pm on 04th June, 2023, which was supposed to be delivered by 6.22pm. There were number of calls made to customer care on [protected], at 6.45pm, 7.02pm, 7.14pm and 7.31pm, but the response was meagre and they could not take any action. I have called the store at Kukatpally, Hyderabad at 6.44pm, 6 calls from 6.57pm to 6.59pm, 7.20pm, 7.24pm. most of the times the call was not picked up and twice store manager could not give the exact time of delivery. Finally no food was delivered. Surprisingly, when I called the customer care at 11.49am on 05th June, they said that the system is showing that the delivery is done at 8.34pm, which is not true. Mr. Karhik from customer care has told that I will get a call from the store. But, now it is 12.26noon. I still haven't got the call from neither the store nor the customer care. Was this information helpful? |
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