Address: | Chennai, Tamil Nadu, 600089 | Website: | m.pizzahut.co.in |
Pathetic online ordering system and response:
I placed order around 9.43 pm on 2nd august, 2017 online and paid amount online. My order no 8781647 placed and even after waiting from delivery time there is no delivery or call.. After making some calls to customer care, i got store number and they respond no order has been placed.. After several call back for cancellation and refund they calling around 11.10 pm asking me to get my order saying number switch off and all reason agreeing the store manager mistake... For the order which is placed by 9.43 pm with estimate delivery time 10.13 pm they bring my order 11.10 pm. Keeping all mistakes from their end after making 6-7 calls to both call center and store manager, these people telling that it will take 15 days or minimum 11 days to refund my money, which i paid for nothing and wasted time and energy. Pizza hut just gives falls promise on fast delivery and very poor services at last. Every time the customer service people keep on saying same answers and sorry sorry for all the time. What can i do with all ur sorry it's not going to fill my stomach. Very very poor services and refund policy.
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