[Resolved] Pizza Hut India — Poor quality food received via online delivery.

czarashish

from Navi Mumbai, Maharashtra

Oct 3, 2022

Address:

Navi Mumbai

I ordered pizza online and the pizzas received were of poor quality. The delivery box carried multiple orders along with resulting the pizzas were kept outside the carrying bag. The pizzas were pressed on one another and the toppings / cheese were messed up. I tried to file a complaint online but had no options available on the app. Even after the food was delivery it was showing under preparation.
I tried to reach out to their customer support team but failed to get a response from them even after multiple attempts. This is a real pathetic experience from Pizza Hut!
Kindly arrange for a refund.

Attached images for your reference.

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Nov 6, 2022

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2022

Pizza Hut India Customer Care's response Dear Customer (czarashish),

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut