[Resolved]  Pizza Hut India — refund not received after 18 days

Address:Pune, Maharashtra, 411057
Website:online.pizzahut.co.in

I had ordered some pizza on 5/11/2017 at approx. 8:40 pm, paid amount online from citi credit card, amount deduced but confirmation not received so i again order same pizza amount deduced and confirmation received but i received confirmation for first order after 10 min. Of order, so i had called to customer care multiple times to cancel one order but all the line was busy.in next 30 min. Delivery boy has come with 2 pizza so i told all this scenario, i had a discussion with pizza hut executive and the final discussion was just leave one pizza and we will return your money within 7 working days. I had 2 more discussion with pizza hut customer care but not received the money. Plz help.
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Aug 8, 2021
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Nov 24, 2017
Updated by mnjkmr49
I had received escalation confirmation.

Nov 24, 2017
Updated by mnjkmr49
Escalation confirmation in the form of feedback i received/
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