[Resolved]  Pizza Hut India — refund not received for undelivered order

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	pizzahut.co.in

Placed an order with pizza hut online on their website with order # 8634627 on 9th july 2017 at 8:35 pm. Payment was made online through netbanking. But i did not receive my order. When i called was told everytime that it is on the way or there is some technical order. Lastly i was told around midnight that order is cancelled and i will receive my refund within 10 days. It is now almost 3 weeks but i did not receive my refund. When i enquire about refund, the customer care people have no clue how to check status.
I love their pizza but their customer service is pathetic. I have learnt the hard way that never pay online to pizza hut.