Pizza Hut India — Refund not yet initiated

Address:	560017
Website:	Pizza hut

It's been 12 days since my the day pizza hut promised (Bangalore) to initiate my refund back. But still, hasn't. Due to the problem in internet connectivity, the money got deducted (Rs 615) from the account, but still, the money hasn't been transferred back.

There is no mode of communication from their side. I want my refund back at the earliest from their side.

Does that mean I daily need to remind them to transfer money to my account or are they are not willing to pay?

Dominoes is better in this case as they refund it in a week or at least call back to provide the clarification and a heads up. But Pizza Hut doesn't seem like doing the same.

I cannot daily ping them or call them. This should have been their responsibility. It's just ethics and they seem to lack it.

Truly disappointed. I want my refund at the earliest.