[Resolved] Pizza Hut India — Refund of cancelled order not processed even after 17 days

raghuramar

Dec 31, 2021

Address:

Jayanagar Pizza hut, Bangalore 76

Date of incidence : 14 Dec 22, 12:38 PM
Description: I had ordered Pizza online using paytm. The Pizza hut called me and informed the delivery location was very far and asked me to cancel the order and informed amount would be refunded in 7 days. Even after repeated follow up, money is not refunded. Very disappointing customer experience.

OrderId : df149aae-33d2-46bf-af83-daa606b33042
Feedback id of complaint on Pizzahut website: 120302

Expectation: Trust issue will be sorted out quickly and amount refunded

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Feb 4, 2022

Complaint marked as Resolved

Pizza Hut India customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2022

Pizza Hut India Customer Care's response Dear Raghuramar,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut