Pizza Hut India — Refund pending, Harassment and Misbehaviour

Pizza Hut India — Refund pending, Harassment and Misbehaviour

R rpss87 Dec 26, 2021 Feb 2, 2022 This thread was updated on Feb 2, 2022

Hello Pizza Hut, I had placed an order of Rs.594 on 25th Dec.2021 from sector 12 Dwarka using PizzaHut website but in tracking it is still showing as order confirmed. Since the order was not delivered on time I called customer support for canceling my order but he did not responded positively. I spoke to customer care couple of times and they said I will get a call back for canceling order but I didn't got any. I request to refund back my money. Below are the details. Order#13759656 Email id: sandip.[protected]@gmail.com Double Treat (2 Pizzas) with Cornetto Double Chocolate ₹475 Personal Margherita ₹66 Stuffed Crust - Cheese Maxx Personal Veggie Feast inc. Pan Garlic Bread Stix inc. Cornetto Double Chocolate inc. Cornetto Double Chocolate inc. Restaurant Handling Charges ₹25 Tax: ₹28.30 Payment: Card Total: ₹594 Was this information helpful? No (0) Yes (0)
Pizza Hut India customer support has been notified about the posted complaint. Verified Support Dec 29, 2021 Pizza Hut India Customer Care's response Dear Customer ( rpss87 ), We are sorry to hear this. We would request you to please DM us your mobile number via given below link so that we can look into this. Link: https://fb.com/msg/pizzahutindia Regards, Team Pizza Hut Dec 29, 2021 Updated by rpss87 I have shared my mobile number via this link https://fb.com/msg/pizzahutindia Verified Support Jan 04, 2022 Pizza Hut India Customer Care's response Dear Customer ( rpss87 ), we have noted your remarks. Our team will look into this concern Regards, Team Pizza Hut Jan 18, 2022 Updated by rpss87 As per discussion on call you said that we will refund the money in a week but not done yet. please clear when will you refund the money. Verified Support Jan 24, 2022 Pizza Hut India Customer Care's response Dear Customer ( rpss87 ), We really understand the issue you are facing. Please be assured, our team will provide you with the best resolution soon. Regards, Team Pizza Hut Feb 02, 2022 Updated by rpss87 What the status of above query.
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