[Resolved]  Pizza Hut India — Refunding of the money, money was deducted from the account, but didnt receive the order

I tried to order from the pizza hut app on 16th january 202q and selected the online payment option in the app and then proceeded to pay through UPI. I made the payment of Rs.726 in Paytm app and then when I went to the Pizza Hut app the order didn't get placed and the cart was empty. My bank accounted was deducted witu the above mentioned price. There is no option in the app to raise a complaint. I request Pizza Hut to immediately look into this matter. I have the payment details as well and can send them as well. Please resolve this problem as soon as possible.
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Feb 17, 2022
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2022
Pizza Hut India Customer Care's response
Dear Aishwarya,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
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