Pizza Hut India — request for a refund: pizza ordered online through pizza hut app but money deducted and no pizza delivered

Address:Pizza Hut Mumbai, Mumbai City, Maharashtra, 400614

Dear pizza hut,
I am saandeep daas resident of navi mumbai. On 17th october 2019, i ordered pizza from "pizza hut app". I paid the money through mobile upi. The total amount of order was rs 414.75. The money got deducted from my bank account but no oder id was generated from the pizza hut app and didn't recieved any message from pizza hut that my order has been placed.
Please find the banking transaction for your reference " upi/dr/[protected]/yum rest/hdfc/pizzahut. R/pizza. Please refund the amount back to my bank account.

Best regards,
Saandeep h daas
[protected]
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Pizza Hut India customer support has been notified about the posted complaint.
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Comments

Dear Saandeep,

Thanks for writing to us. In case your money has been deducted, we ensure that your refund will be credited to your account within 21 working days.

Regards,
Team Pizza Hut
I have placed an order for pasta on 1st November at 8pm from Bangalore location (Gopalan legacy mall, Mysore road). The order number is 15302025. I received a message of order dispatch but the order is undelivered and no delivery executive contacted me about the order. I have made a payment of Rs.313.
Pizza Hut India Customer Care's response, Nov 9, 2019
Verified Support
Dear Anusha,

We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

Link: https://bit.ly/2TPmesE

Regards,
Team Pizza Hut

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