Hi,
I am Deepak I ordered pizza through call and given them my address. After few minutesI got whatsapp call from +[protected] he is from my nearest pizza hut they said in your location we are unable to deliver. After that I ask where you can deliver and he said he can deliver last SHIVJOT ENCLAVE. I said ok I will pic up my order from Shivjot enclave. He said your order is ready I am leaving from Pizza hut to Shivjot. Also I got msz from pizza hut your order has been dispatch. My order number is [protected]
When I reached the Shivjot and I called him he said your order is not ready yet.
After that I visit pizza hut and I met with Mr Gaurav. I ask about my order. He already packed my order. Shivjot to pizza hut distan e is only 2 mints. I ask how itz possible that they deliver boy said your order is not ready and you are giving me in just 2 mints. I shown him Dispatch massage.
After that he said do what ever you want to do.
Now I ask pizza hut what you say about your staff.
My issue is mentioned below.
1- Please give me in writing way your pizza boy said they can't deliver at my location. When I call to helpline to order he didn't deny to deliver to my location.
2- I got dispatch my then why he said your order is not ready.
When I personally visit there in 2 mints my package was already ready.
3- The staff behavior is worst, He has no idea how to speak with customers.
4- when I ask his name he said his name is Gaurav. I have doubts he has given me wrong name.
Also he has given me deliver boy name as Rohit.
Name - Deepak Kumar
Contact no- [protected]
E-mail - Deek.[protected]@gmail.com Was this information helpful? |