Pizza Hut India — Store managers are cheating customers and the company of money, by not generating Invoice and keeping the money themselves.

Address:	560078
Website:	pizzahut.co.in

The store Pizza Hut Delivery, at Banerghetta road, Bangalore, are CHEATERS. They are cheating customers and the company of money by TAKING MONEY FOR THE ORDER BUT NOT GENERATING THE INVOICE in their system.

I had visited the store, Pizza Hut Delivery, Banerghetta road, Bangalore (Photo is attached), on 9th April 2017 at 9.30 PM. I placed an order at reception, the bill was 618 INR, I paid the amount, and was asked to be seated and the order will be served on the table. I took the seat asking the reception guy to provide me the bill as well. The order arrived in 15-20 minutes, I again asked for the bill. While eating once again I asked for the bill, I got suspicious now, I knew something was wrong.

I waited and after I finished eating, I went to the reception and confronted the guy about failure of providing me the bill. He looked worried now, and started doing something in the computer and said, "Sir, sorry we are unable to find the bill". Then, raising my voice I asked to call the manager, the manager came and started doing something again in the computer and told me that he was unable to find it. I confronted him with questions like "Without the bill how did you process the order?". I even asked him to at least show me the order on the computer itself that I placed for 618 INR at 9.30 pm.

After all this, he finally printed a bill and gave me. Now, the important thing, the time of order on the bill is 10.13 PM, I asked him how is it possible?, and he said it's the reprinting time. I then asked him, "Show me the original order time on the system at least", which he had no answers. I took their photos and left.

Every one is involved in this scam- the reception guy, the manager and probably many others. Please always ask for the bill.

And let me know to formally register this complaint to Pizza Hut.

Photos are attached.