[Resolved]  Pizza Hut India — the arena mall, mahadevapura store has cheated me and was very rude

Address:

Bangalore, Karnataka, 560037

I had a huge trust and faith on pizza hut, would keep the promise they offer.
- date: 28th aug 2017, 6:44:02 pm.
-client number - (May these details) - 24617g005101. Pos : t24635.
-description: i have given order on the call at[protected] at 6:02 pm, 28th aug 2017 (Have proof as well). The rep asked me to collect the pizza at the nearest branch that is at the arena soul space mall, mahadevapura, 4th floor at 6:20 pm and hence i went to collect the order.
But the shop vendor says "now that you have come, we will start preparing the order"!! I said what! He says, "yes we do not know whether you (Me) will come or no and we do not have trust on customers!"
I was shocked and called the customer care - the customer care was least bothered to solve my question.
Finally, after a struggle of 40 mins, at 6:44:08 pm, i got the order. When i reached home, my spouse observed that this is not a pan pizza and it is a regular crust pizza!!
- resolution for the complaint: i want a deep investigation on this and send me all the same order as free to my address.

-attached are all the bills, where you can see the actual order punched time as 6:02 pm and the promised delivery time (Take away) as 6:18 pm. But the delivered at 6:44 pm. Also attached the pizza of regular crust. Pizza hut has cheated me literally. I am going to send this complaint all over the social media.

Call me at [protected]