After being your regular customer for years it's so painful to write such a review for the first time for my favourite pizza brand.
I recently moved to Dehradun, the capital o[censored]ttrakhand and this is utter shame for pizza hut that the outlets here are running so poorly that there's no word for it.
Today, 16th August, 2022 i first went to the Rajpur Road outlet, where the outlet was empty and had only 2 staff who refused for almost everything we asked. They had other drinks, pasta not in penne, no ice creams. We decided to go to Pacific Mall outlet, where there was again no pasta, no meal for one EVEN WHEN THE DISPLAY SHOWED THAT THE OFFER IS RUNNING. The person at the counter said "our head has asked us to say so". Didn't have any beverages.
And when the cheese garlic bread arrived along with veggie lover pizza, I TOOK A BITE OF BOTH THE ITEMS AND THREW IT AWAY. BECAUSE IT DID NOT TASTE LIKE THE AUTHENTIC PIZZA HUT PIZZA AT ALL!! IT'S THE WORST PIZZA AND GARLIC BREAD I EVER HAD FROM A PIZZA HUT OUTLET.
PLEASE ASK SOMEBODY TO CHECK WITH THE OUTLETS IN THIS CITY BECAUSE HONESTLY NOW I UNDERSTOOD WHY THE PIZZA HUT STORES IN THIS CITY ARE ALWAYS EMPTY!!!
MOST PATHETIC EXPERIENCE EVER! SPOILED MY MOOD SO MUCH THAT I HAD TO WRITE THIS COMPLAINT.
WASTE OF MONEY AND MY DAY!!!
HORRIBLE AND SHAMEFUL FOR A BIG BRAND LIKE PIZZA HUT. Was this information helpful? | 
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