Pizza Hut India — the quality ,service and response

Address:	Bangalore, Karnataka, 560037
Website:	online.pizzahut.co.in

I ordered a pizza at 8:17 pm in bangalore online and the order was placed at nearby store which is marathalli.

The estimated delievery time was 8:48 pm till which i didnt receive the pizza.

I called the store and the response i get was that a store manager will call me soon and will let me the updates. I never receive the call.

Later at 9:20 pm i again called the store and got the same answer and still didnt receive the call back from the manager.

For the last time i again called at 9:50 still the same response.

I finally received the pizza at 10:05 pm which was all cold and hard and directly went in dustbin.

Firstly the response the store gave was so disappointing and un-professional.

Secondly i tried calling the customer care number for pizza hut and got a call from store manager and his response also was unsatisfactory.

The online site and the box says 30 minutes for free.
Request you to refund my amount.

Thanks.