[Resolved] Pizza Hut India — very unethical behavior | |||||
I had called the call center of pizza hut today i. E. 22nd july 2018 for home delivery order. After i placed the order, i was told that the pizza will reach in 40 mins and my order number was 6181. Even after 1 hour i called again at least 3 more time at the same call centre but there was no proper response. I was put on hold every time i called and then i was told that i will get the call from the store but i did not get the call from the store. After 1 hr and 20 mins, the delivery person reached my home and when i asked him the reason, he very rudely told me that being sunday the store is busy and this will happen, if i order on any sunday. When i told him to give me the number of the store or store manager, he said that he will not give and i can go to the store for discussion if i want to talk to manager. Now, when i gave him rs. 500 cash, against the bill of rs. 340. He took rs. 10 extra as tip and gave me back rs. 150. When i asked, he said that he does not have the change and this is just a small amount anyways. I told him that i want my full balance money back, he said that he does not have change and he will come back in 10 mins to return the money. But he never came back to return the money. The over all experience was very bad and it is not about the money but the unethical behavior of people that is disturbing. I demand explanation and satisfactory action from pizza hut. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Pizza Hut India customer support has been notified about the posted complaint. | |||||
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