Pizza Hut India — Worst behavior and lack of services

Address:

Pizza Hut, Thodupuzha, Idukki, Kerala

To start with, the delivery was almost 30min delayed than the showed time. The delivery boy assigned, not only knew any of the local locations, but also didn't use the google location i send. He called and said he had other delivery and that he will be delayed. Very impolite and frustrating behavior from the delivery boy. Once he delivered, he didn't even took an effort to apologize for the mistake. As a result, the food wasn't hot enough.

Oregano, chilli flakes and ketchup wasn't there with the pizza. I called the store and they said the stock got over. See it's the responsibility of the store to make sure the stocks would last. I have never eaten a pizza without those. And the response from the store was very rude. They are like, it's our headache whether to eat it with the sides or not. Also didn't receive any apology regarding the delivery or the sides. Never expected such a worst experience from pizza hut. Kindly look into this matter if possible.