Pizza Hut India — Worst customer service

Address:

Hyderabad, Andhra Pradesh, 500075

Last evening I visited with my friend at the Pizza Hut, Kapil Towers, Financial District and I requested for an order of pizza. The manager directly denied to process order before 20 minutes and he asked me to wait even for longer time. I was unable to wait there as it was about to rain and i had to reach my home then I asked him for home delivery, then he clearly told that it will take more that 1 hour to deliver at the address of around 5 kms. I asked for the confirmation as whether the pizza will get delivered within one hour, he was not sure of this even and he insisted me to wait there. Post that he didn't responded me anymore and then I came back feeling insulted.

If they have policy of delivering items within 30 minutes then how they can deny of delivering good service to their customer.