Pizza Hut India — Worst ever service

Website:

Pizza hut.co.in

The worst experience ever with Pizza Hut. I made an online order on 3rd June, 8.21pm for which I got an instant confirmation. But I realized that the store mentioned is a Noida store while I live in Greater Noida. I instantly called up the call center to route my order to the correct store, but they reassured me that the order is confirmed and will be delivered. After 35min I got a call from the store that they can't deliver. I again called up the call center. After 1.5 hrs of calling, following-up they could only say that Pizza hut can't deliver here. My kids were hungry for that long.. the reason people order a pizza is that it's delivered quickly.. but pizza hut service is really going down the drains. Would ensure that I spread this word of mouth