Pizza Hut — Pathetic Customer dealing, Order not delivered

Address:

Ghaziabad, Uttar Pradesh

I ordered 2 pizzas online from Pizza hut on 23rd May on 10:20 pm and requested them to delivery it at 11pm. After waiting for 1.5 hours, I called PHD in Aditya Mall, Indirapuram and I was shocked to see the behaviour of the staff. An employee Mr Tyagi straight away made an excuse that they didnt have my address. I have ordered several times through same account online, also the confirmation mail I got from them has my full address, how is it possible that they dont have my address.I was told rudely and arrogantly by Mr Tyagi that we cant deliver it!. My account in pizza hut online delivery contains full address.Pathetic customer service, I kept on waiting for the pizza, and here I am, totally hungry with no other option to eat.This is not at all acceptable, just ignoring the orders and giving lame excuses with the customer staying hungry whole night. I would request you to escalate this, pathetic, irresponsible, rude and worst customer service and dealing I ever saw! I can provide my account details with full address, which hasnt been changed since 1 year, and had no issues earlier. The employees should be trained to be more responsible.