Pizza Hut — payment not refunded

pkapoor2510

from Delhi, Delhi

Address:

Jaipur, Rajasthan

Placed an online order on 13th April 2015 & made online payment but due to unavailability of service it could not be delivered.i was assured that the payment would be refunded in the account within seven working days but till now I have not received the refund. Transaction Status Successful Transaction Posting Date 13 Apr 2015 Transaction Value Date 13 Apr 2015 Description PG/CIDS[protected]/BILLDESK/Pizza Hut Input Branch RAJA PARK Debit Amount 391.79 Credit Amount Reconciliation Reference S82245570 Transaction Type E-Payment Debit

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Comments

sudha vani

from Hyderabad, Telangana

I have placed the order on 20th March 2015 through online and by mistake i have selected A S RAO nagar Hyderabad branch instead of HYD - Central. I got a call from A S RAO nagar and they informed that they were unable to deliver the order, so i ask them to cancel the order. But still i dnt get the refund amount.Its almost one and half month time but still i dnt receive my money back.
i did so many calls and follow ups but not received any response from you people.

Trasnaction Date - 20/03/2015
Transaction Amount - 524
PIZZA HUT
Authorization Code - 317916

Perchant Id - [protected]

Hope i get the response soon.
Regards
Sudha
+[protected]