Pizza Hut — Pizza Hut - Order Cancelled

Address:

Pune, Maharashtra

My order was confirmed and then cancelled by your call centre/store guys. This is utterly frustrating. I had taken the number from the Pizza Hut website[protected] and called and placed an order at 7.47pm. I was told the pizzas would be delivered in 45 mins. When I called at 8.40pm to check, I was placed on hold 3 times for no reason and then told that the order was cancelled. When I asked how come, they had no reason and kept placing the call on hold. I called back again to check and again was placed on hold for more than 5 mins. I am very unhappy with this overall experience and would never again order from Pizza Hut. They almost ruined a party. If they made some mistake internally, atleast apologize and mend it rather than putting the call on hold infinte times and not resolving the issue.