[Resolved] Pizza Hut — Pizza not delivered | |||
I had ordered 2 medium pizzas and my order number is 5025 - in Chennai today at 9:20pm and it has not reached even at 10:50pm. I called the customer care and the Anna Nagar branch 4 times and .. They kept saying it will reach in 5 mins for last 1 hour. I had a similar experience 3 years back.. And thought of giving it a try..today.. Big mistake This is the last.. Never Pizza Hut.. Their deliveries are terrible. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
hi this is Mahak singh
and my address is
A-132 Kandriya vihar Sector 56
gurgaon (Haryana)
[protected]
i was booked pizza on dated[protected]sunday) for my guest
order no. is 88C0031805
order time is 7.47 pm
second time call 8.52 duration 3.33 minute
third time call 8.56 pm duration 10.23 call hold 5-6 minute and commitment that pizza diliver in 5 minute
and when i ask for my complain number than they refuse to give me and told me that come via SMS.
but pizza not dilivered.
this is very shock full to me.
give solution of this case
and my address is
A-132 Kandriya vihar Sector 56
gurgaon (Haryana)
[protected]
i was booked pizza on dated[protected]sunday) for my guest
order no. is 88C0031805
order time is 7.47 pm
second time call 8.52 duration 3.33 minute
third time call 8.56 pm duration 10.23 call hold 5-6 minute and commitment that pizza diliver in 5 minute
and when i ask for my complain number than they refuse to give me and told me that come via SMS.
but pizza not dilivered.
this is very shock full to me.
give solution of this case
Hi,
I have ordered pizza on phone with PHD, Versova Layout, Kagadasapura Main Road, CV Raman Nagar, Bengaluru, India, CV Raman NagarPhone:+[protected]
i called the above phone no and ordered chicken kadai, chicken 65 Pizza(buy 1 get 1) at 8:50 P.M
The guy told that there is some technical problem and delivery will take 1hr
i waited till 10:05P.M and made a call again. I got the response saying will be delivered in few minutes
i waited till 10:35P.M and made a call again. i got the response saying order dispatched already and will get in few minutes
i waited till 11:05 P.M and made a call again. i got the response saying order dispatched already and will be getting call with in 5 minutes
i waited till 11:20 P.M and made a call again. asked them to connect to the store manager. they put me on hold for few minutes and then giving the phone no. i told him to connect to his no directly. he said ok. then i did not get any response and after few minutes call got disconnected.
when i try to call again getting message saying "working hours are 10:00 A.M. - 11:30 P.M
we(myself, wife and 2 kids) were waiting from 9:00 P.M onwards for the pizza and there is not response from these guys whethere they are delivering it or not. this is the worst response from them
Nagarushi Rao
[protected]
I have ordered pizza on phone with PHD, Versova Layout, Kagadasapura Main Road, CV Raman Nagar, Bengaluru, India, CV Raman NagarPhone:+[protected]
i called the above phone no and ordered chicken kadai, chicken 65 Pizza(buy 1 get 1) at 8:50 P.M
The guy told that there is some technical problem and delivery will take 1hr
i waited till 10:05P.M and made a call again. I got the response saying will be delivered in few minutes
i waited till 10:35P.M and made a call again. i got the response saying order dispatched already and will get in few minutes
i waited till 11:05 P.M and made a call again. i got the response saying order dispatched already and will be getting call with in 5 minutes
i waited till 11:20 P.M and made a call again. asked them to connect to the store manager. they put me on hold for few minutes and then giving the phone no. i told him to connect to his no directly. he said ok. then i did not get any response and after few minutes call got disconnected.
when i try to call again getting message saying "working hours are 10:00 A.M. - 11:30 P.M
we(myself, wife and 2 kids) were waiting from 9:00 P.M onwards for the pizza and there is not response from these guys whethere they are delivering it or not. this is the worst response from them
Nagarushi Rao
[protected]
respected sir,
I have ordered a pizza from PIZZA HUT. But they don't delivered as par area mention on their site. I have call three times and they said your order will receive after 10 minutes. I wait for one hours but they don't deliver pizza. They told me this area is not under our delivery area after one hour when i call them. But sir i have notice many time they delivered pizza in that area. I am sending my order reference code slip with this. So kindly take effective action this.
Thank you.
vikas jatain
m. no. [protected]
I have ordered a pizza from PIZZA HUT. But they don't delivered as par area mention on their site. I have call three times and they said your order will receive after 10 minutes. I wait for one hours but they don't deliver pizza. They told me this area is not under our delivery area after one hour when i call them. But sir i have notice many time they delivered pizza in that area. I am sending my order reference code slip with this. So kindly take effective action this.
Thank you.
vikas jatain
m. no. [protected]
Hello,
Myself Mukul Yadav.
I ordered Pizza online yesterday ( 8th of July 2014 ) for my client who visited me from abroad.
I got confirmation emails and an order number as well. Same are attached as images along with this comment.
So yesterday eventually after waiting for 40 minutes i called up Pizza Hut and after placing me on hold for 10 more minutes they said that there is no order by this order number. On the contrary i received a call from them today morning at 10:32 am from #[protected] which is of Pizza Hut store ( Agent Name Raj ) and he said that he wanted to confirm my order again. I was surprised that he is talking about my order placed yesterday.
I said I am in a meeting and asked him to call me back after 15 minutes as i wanted to give feedback about this goo[censored]p but the gentleman simply hang up the phone on my face.
Extremely disappointing and unprofessional behavior of this chain.
I truly want this to be incident to be investigated and the noose to be tightened so that customers are not harrased in this fashion. Afterall we as customers do not ask or are given any discounts when we order from them then why is this unprofessional and disgusting attitude towards us.
Appreciate if this can be looked upon.
Thank You.
Mukul Yadav ([protected])
![]()
![]()
Myself Mukul Yadav.
I ordered Pizza online yesterday ( 8th of July 2014 ) for my client who visited me from abroad.
I got confirmation emails and an order number as well. Same are attached as images along with this comment.
So yesterday eventually after waiting for 40 minutes i called up Pizza Hut and after placing me on hold for 10 more minutes they said that there is no order by this order number. On the contrary i received a call from them today morning at 10:32 am from #[protected] which is of Pizza Hut store ( Agent Name Raj ) and he said that he wanted to confirm my order again. I was surprised that he is talking about my order placed yesterday.
I said I am in a meeting and asked him to call me back after 15 minutes as i wanted to give feedback about this goo[censored]p but the gentleman simply hang up the phone on my face.
Extremely disappointing and unprofessional behavior of this chain.
I truly want this to be incident to be investigated and the noose to be tightened so that customers are not harrased in this fashion. Afterall we as customers do not ask or are given any discounts when we order from them then why is this unprofessional and disgusting attitude towards us.
Appreciate if this can be looked upon.
Thank You.
Mukul Yadav ([protected])
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I get a call from your Malad store after 20 Minutes, informing us, Pizza will be cold if delivered from Malad store. I had informed them " why order was directed to Malad, when there is a store in Kandivali Mahavir Nagar. No one could answer that and were told Pizza will be delivered but 10 minutes late.
I followed up again 8 44 and then at 9 PM, i was told there will be a call back from the store, and according to the attendant, pizza is already on its way. I will still waiting for the call back and the pizza.