| Website: plumgoodness.com |
On January 10th, I placed an order (Order #2957293) with an expected delivery date of January 15th. However, the order was not delivered, and I received a message on January 22nd stating that the delivery had been returned due to unsuccessful contact attempts.
Despite multiple contacts with Plum's customer service through their website, email, and phone, I received false assurances and no proactive updates on my order. The customer service team failed to provide me with a valid reason for the delay or cancellation of my order.
I'm extremely dissatisfied with the level of service I received from Plum, which has caused me significant inconvenience and mental distress.
I request that Plum takes immediate action to address this issue and provide a compensation for the time and inconvenience caused Was this information helpful? |
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