Plum Goodness — URGENT: Refund Still Not Processed Order ID #3342822

I cancelled my prepaid order (Order ID: 3342822) on 6th July 2025 through the app. It has now been more than 5 working days, and the refund of ₹1015 (paid via UPI) has still not been processed. The order status still shows “Cancelled” but no update on refund.

I have already contacted WhatsApp support, but received no response. Kindly escalate this matter and process my refund immediately.

Please find the screenshots of the cancellation confirmation and order status attached.

Awaiting your urgent action.

Regards,
Farzeen Sheikh