[Resolved] PNB Housing Finance — Complaint on Mr. Vijay Dev who is forcing me to take insurance along with the housing loan. | |||
Hi Team, I have applied for a housing loan from your Bank and which has sanction. Sanction letter is included with insurance part of Rupees 2 Lakhs and 10.25% interest rate is also calculated on that amount. I have requested my relationship managed that i have discomfort with the insurance part and i would buy insurance from a different organization where i can pay premium annually and without any interest. Mr. Vijay Dev is insulting me saying u might have cores of insurance which he do not care and i have to take the insurance from your organization if I want that loan. May i know is there is a rule set by RBI whic makes mandatory to take the insurance from PNBHFL. Kindly take action against the employee immediately if you don;t want me to file a case against your organization for forcing a common man to achieve your target. Regards, Gautam Hazarika [protected] Was this information helpful? | |||
Complaint marked as Resolved
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint. Verified Support Aug 28, 2015 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,
We regret the inconvenience caused. With reference to your query, we understand that our officials have contacted you and resolved your concerns as on July 16, 2015.
Please feel free to write to us at customer.[protected]@pnbhfl.com or call us on the toll-free number[protected] in case of any further clarification, if needed.
Thank you
Team PNB Housing Finance
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