Address: | Kukatpally, Hyderabad |
Hello,
This is with reference to my existing Home loan with PNBHFL with account no. HOU/HYDK/0219/644823.
On 2nd December 22 I have raised request for pre closure letter and List of documents through kukatpally Branch(Hyderabad) with service request 20467278.
I was informed that it take 21 working days. Now it is 10th February 2023 but I have not received my requested documents.
I am making consistent follow up with customer care but looks like they are purposely making delay.
They are saying waiting for approval, update me shortly: till now no time lines share with me.
Why so much time is required to provide two documents. It is totally harassment from PNBHFL. I also marked the copy of communication to Nodal officer but nothing happened so far.
I wrote mail to Nodal officer today also and marked copy of mail to "executive.[protected]@pnbhousingfinance.com".
I request your help in this regard to get my documents as early as possible.
Regards,
Chinnayya
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