[Resolved]  PNB Housing Finance — Disbursement Issue

Address:

Pune, Maharashtra

Dear Sir/Madam, Greetings! Myself Mr. Ranjit Sampatrao pawar living in Pune (Maharashtra). I have applied for the housing loan in PNB Housing finance, J M road, shivaji nagar, Pune branch on date 25/09/2014. I have submitted the all required document and the processing fees and legal fees at the same time when I had given an application. Mr. Sardar Patil is the housing loan advisor had taken all the fees by check and some amount of it in cash. I got a house loan sanction letter on 29/09/2014 of Rs. 12 lacks loan and Rs.60, 000 Insurance Premium. All the verifications were completed. After some days I had given a call to Mr. Sardar Patil for the disbursement of my loan, that time he told that the property cost is Rs. 26.10 lacs. And my side share is very less, so pay some amount like 3 to 5 lacs to builder then only we can do process for your loan disbursement. I have collected Rs.3 lacs and given to builder and same is acknowledged to Mr. Sardar Patil and his Senior Mr. Ajay Mare also. So many days had gone but, no process action was done by PNB. Then I had given call to Mr. Sardar Patil and asked about disbursement. That time he told me that your building is illegal and we can’t process for you home load. This was surprising for me. Because I had given all the required documents for the process and Mr. Sardar Patil verified all the same. Then some days after he demanded for the some documents from builder which are also submitted. Almost 3 months gone and they are playing with me and every time I am getting answer that process is going on and they are taking approval from higher authority. In those days I had contacted to Mr. James Kerketta (relationship manager). Every time he told that just give me 1 hr., 15 min, I will call u. but no signal call given by him. Yesterday on 29th dec. 2014 I had called to Mr. James for the clarification. So, he told me that I am on leave, please call me on 30th Dec. 2014 12:00 PM. As per his request I called him today 12:00 PM he told me that he still not checked with his colleague about the case. Just give 1 hr. and he will call me back. But till 6 PM I did not get any call from Mr. James which is really pathetic. I called him on 6:00 pm but, he was ignoring me and do not want to talk. He told me that he was busy in month end closing and he can able to talk on in January only and disconnected the call. I really surprised that the bank like PNB housing finance having these kind of irresponsible and nonsense people in there branch. I am requesting you to please look in to the matter and do the needful. Thanking you, Ranjit Pawar [protected] [protected]