[Resolved] PNB Housing Finance Limited — Return of original conveyance deed | |||||
I had availed loan of Rs.8 lakhs from PNB Housing Finance in 1997 with a 12 year tenor. The loan was pre closed in 2004 itself. As professionals we have been travelling outside Delhi and at the time of closure of the account we were not physically present in Delhi to collect the original documents. Subsequently on our every visit to Delhi we have been following up with the Delhi Branch located at DCM building, Barakhamba Road. The most recent being 4 visits in the last one month and despite a lapse of close to 12 years, the bank is returning my original documents. I have met every official in the bank and have co operated with all their officials but have only faced harassment. I have been sent to DDA and also to the Sub Registrar's office to search for the document which is in their possession. I have met their internal legal counsel also who has given me only evasive replies. What is the legal recourse? Was this information helpful? | |||||
Complaint marked as Resolved
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint. Verified Support May 02, 2016 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Madam,
This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.
Regards,
Team PNB Housing
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+91 11 2335 7174
1 800 120 8800
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9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with you concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.
Team
PNB Housing