[Resolved] PNB Housing Finance Ltd — Interest rate not reduced on fluctuate interest rate account | |||||
I took a home loan, account number, hou/grp/0815/237845 at a fluctuate interest rate, it's been more than 6 months the bank have reduced the interest rate for the new customers. I have requested to reduced the interest rate on my account on 25th jan 2016 as it is on fluctuate interest rate. My account was 2 months old at that time. Pnb provided a lower interest rate to the new customers, however they charged a fixed interest rate to me who is an existing customer and on top of that my account is on fluctuate interest rate, they have been charging me fixed interest rate on my account since the time i took the loan. The interest rate is much higher than the new customer's interest rate. This isn't a fair practice. Despite my request they do not pay any attention, so i send an email again on 18th mar 2016, to revised the interest rate, my account was 6 months old at that time. After sending repeated mails, they never replied nor resolve the issue. So, today i'm posting my problems and the issues i have with the pnb housing finance limited green park extn. Please do not spoil the image of your bank. Please resolve and revised the interest rate on my account. Thank you Was this information helpful? | |||||
Jun 18, 2016 Complaint marked as Resolved Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint. Verified Support May 18, 2016 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,
We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with you concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.
Regards,
Team PNB Housing
Verified Support Dec 12, 2016 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir/Madam, This is with reference to your query. We understand that our official has spoken to you in this regard. Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any. Team PNB Housing | |||||
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