Punjab National Bank Housing Finance [PNBHFL]

[Resolved] PNB Housing Finance — Not getting any reason for loan cancellation

Ravi2014

from Delhi, Delhi

Address:

Ghaziabad, Uttar Pradesh

Hi Sir/Madam, I have applied for Home Loan in PNB housing limited sector-3 Vasundhara Ghaziabad branch, through Parveen Verma (Relationship Officer), in the starting of October-2014 month. I also give him 3371/- Amount cheque as processing fees. I called Parveen many times and every times he said your loan has almost clear only few formalities are left untill the cheque was not clear, as the cheque was cleared Praveen replied me your case has some problem. And at last after 20-25 days he (Parveen Verma) replied me your loan has been cancelled but he did't give me any clear reason. I visit the branch & asked the reason for loan cancellation and asked him to return my document.They said to drop a mail on 26th October. But I am getting no clear response till now. I am very disappointed with these guys. Please suggest me how can I get the return my cheque amount 3371/- Rs and my document.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.

Nov 03, 2014

Updated by Ravi2014 Hi Sir/Madam,

I applied for Home Loan in PNB housing limited sector-3 Vasundhara
Ghaziabad branch, through Parveen Verma (Relationship Officer), in the
starting of October-2014 month. I also give him 3371/- Amount cheque as
processing fees.
I called Parveen many times and every times he said your loan has almost
clear only few formalities are left untill the cheque was not clear, as
the cheque was cleared Praveen replied me your case has some problem.
And at last after 20-25 days he (Parveen Verma) replied me your loan has
been cancelled but he did't give me any clear reason.
I visit the branch & asked the reason for loan cancellation and
asked him to return my document.They said to drop a mail on 26th
October. But I am getting no clear response till now.

I am very disappointed with these guys. Please suggest me how can I get
the return my cheque amount 3371/- Rs and my document.

Verified Support

Nov 07, 2014

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir We regret the inconvenience caused. With reference to your query, we understand that our officials have contacted your good self on Nov 7, 2014 Hope we have addressed all your queries. Please feel free to write to us at customer.[protected]@pnbhfl.com or call us on the toll free number[protected] in case of any further clarification , if needed. Thank you Team PNB Housing Finance