PNB MetLife — wrong business practices & fraud agent mr. aniruddha mukherjee

Address:Kolkata, West Bengal, 700028

This is to bring to your notice that myself alpana mondal, a retired person from ciwtc, age about 54 yrs wanted to bring to your notice that pnb metlife life insurance company has cheated me and my daughter ms. Tanusree pal with wrong information by their agent. First i wanted to declare that i was suffering from serious medical illness for the year 2015 – 2016. Previous to that i had some insurance from reliance life insurance and due to some financial problem i had to stop that. On 2016 in the month of june one person came from pnb metlife called mr. Aniruddha mukherjee and proposed few metlife plan and told that he will help to recover the total amount from reliance life insurance and for the same i need to do some insurance in pnb metlife. According to that he has misguided me and given all fake promises and overall he also given wrong information about the insurance as he told that all the insurance will be having one time premium and further to that i do not have to pay any more amounts for the same. Also mentioned that after maturity i will get the full amount along with previous reliance insurance amount. According to that he has misguided me and done below mentioned pnb metlife insurance for myself and my daughter.

Policy name policy no. Name client id agent name agent code premium paid
Metlife guranteed savings 21925318 tanusree pal 54001570 soumitra kundu / aniruddha mukherjee 99083659 54914.83
Metlife money back 21925294 tanusree pal 54001526 soumitra kundu / aniruddha mukherjee 99083659 27822.51
Metlife money back 21971577 alpana mondal 54073112 soumitra kundu / aniruddha mukherjee 99083659 93900.85
Metlife major illness prem cov 21982802 tanusree pal 54115746 soumitra kundu / aniruddha mukherjee 99083659 13684
Metlife guranteed income plan 21961215 alpana mondal 54073112 soumitra kundu / aniruddha mukherjee 99083659 50454.19
Total 240776.38


As you can see total rs.240776.38 i have paid as premium at a time as mentioned by mr. Aniruddha mukherjee. But while i receive my welcome kit from pnb metlife i have seen that the policies are not for 1 time premium but i have to pay continuous premium to get the benefit. Upon receiving i called up to mr. Aniruddha mukherjee regarding the same but he started avoiding me and told that i have to pay the premium otherwise the first premium will go for toss. He also done the ecs for all the policies. From that time i am suffering from this issue. Right now i don’t have the condition to pay this much amount premium and really need the money back as i have some serious financial issue in my family. From that time i am continuously calling up that person but he always speaks in a rude manner. Few days back he has again sent some other person in the same way to do more insurance. Right now i am undergoing with some serious financial issue so requesting you to please do something in this regards. Whatever the process is there i will follow the same and also request you to please take some steps against mr. Aniruddha mukherjee due to this fraudulent incident. Looking forward for your support in this regards.
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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Pnb credit card payment was failed but amount has been debited, screenshot details as receipt

Conducted online money transfer to metlife on dated 04.12.2017, Showing online money transfer was success on dated 04.12.2017, amount Rs.29924.00 was deducted from account No-[protected] but not transferred to pnb metlife policy no[protected], Customer id[protected]. kindly help me my mail id is- [protected]@gmail.com

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