Pnbhfl — Grievances with Home Loan -[protected]

Address:

Kolkata, West Bengal

In a strange series of things I want to highlight the inefficiency of your Kolkata Branch in sanctioning a loan for a loyal customer who for 4 years is paying your EMIs without fail and now applied for a topup loan but your staff after taking all my documents and completed the verification (technical & legal) for 2 times at my house is still clueless of the proceedings . They are only assuring me that it would be sanctioned today (thats what they are saying me for 2 months) I applied for the loan on 1st week of December and I am still wondering what is wrong . Now the staff is not picking up my phone and disconnecting when i call them. I already paid Rs 5800 via Cheque. The irony is the first 2 step where you have asked us to register our grievances never reply back. Its a total Unprofessional and callousness attitude which i can see and wonder what mistake i have done. I have less expectation from this mail also as I am not sure if it will be at all read or not.. My details Name--Saptarshi Chakraborty Loan account No- [protected]