Pnbhfl — pnbhfl executive has cheated me and collected more amount of processing fees and done my signatures in all the papers of application and agreement.
A
alunkal
from Chandigarh, Chandigarh
Address:
682019
Website:
WWW.PNBHOUSING.COM
Myself soumyasree s w/o mr. Prajith as is consult with an executive of pnbhfl mr. Binumon for construction plus plot loan. Reference number is (Hou/coc/0418/513529) mr. Binumon has given all the wrong information and done signature in all the papers of application and agreement. He told many lies and without my permission he signed on the papers of insurance. By giving wrong information he has given the application to pnbhfl on 05/04/2018.
I recieved a mail from loan approval mail from mr. Joby varghese the relationship manager. Beofore getting sanction letter of loan mr. Binumon has forced me to send 12800 rupees as processing fees to his personal account.10/04/2018 i got sanction letter mail from pnbhfl. The processing fees has been collected more than the amount is written in the sanction letter. The information given in that was wrong according to the executive's prior information. He misguided me that at any time i will get back the processing fees amount if i cancel the loan due any unsatisfactory with bank. After recieving the sanction letter i wait upto june 2018 for dispersal of loan. But they were saying some other reason which was not told before and waited my time. I could cancel my plot registration agreement date due to this irresponsible fellow and pnbhfl. Thereafter i informed the executive and relationship manager to cancel my loan and return processing fees. I send the mail to relationship manager on 23/05/2018 to cancel the loan and returning the processing fees as the executive told to me. Again the executive misguided me that i will get back the processing fees amount back and rs.1000 only will be deducted from that. I was waiting for many months and make call many times. But they gave me hope and told me to wait. Finally the executive told me last january 2019 that pnbhfl will not give back the processing fees back. He agreed that it is his mistake and told me will do something. Finally he changed his way of talking and not responding to my call. Still he has not given any positive result for returning the orocessing fees.
Was this information helpful?
No (0)
Yes (0)
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Add a Comment
Share
Related Punjab National Bank Housing Finance [PNBHFL] reviews
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment