[Resolved] Polaris Services India — cheated by polaris services india to refund the amount

shaik111

from Bengaluru, Karnataka

Address:

560100

Hi Team,

I have Applied loan with Polaris services India on 04th Jun-2018 and I have paid Login charges of 3500 Rs on 04/01/2018 and the Processing Charges they have asked me to Pay to process the loan of 500000 Rs on 11/01/2018 and the people who are communicated with me Rahul and Manvinder Singh, Adhira Jain.

After that they said that 15 days to require to process the Loan and they have shared the Loan sanction letter as well and responsible letter as well and after that they said Loan is under process and there is no communication from them.

After some days they say that we are unable to process the loan and then I have Raised request for Refund and as per the process I have competed the required docs and I have done the Notary from legal lawyer and I have send it to Polaris received the documents including cancelled cheque as well on 21st Sep-2018 through Courier Tracking ID : EK[protected]IN .

After this I have send couple of emails and calls and every time they said we will refund you money as per the Policy and if I call to customer care they will speak in Un-professional Manner and they disconnect the call and after they will send and email like we will send the refund amount once the they get the money from external sources.

it has been 9-months I am begging for my money but nothing I get from Polaris services and they cheated completely and I have tried Multiple times to Legal department they never reply and every time only one Executive give the Answer as your File is under process.

Please Refund my money as this not the way to make the money to cheat the people for Loans.

Loan Number : PSI/701/CQ135

I am attaching all the documents and Receipts as well.

1). Login charges
2). Processing charges
3)Loan Sanction letter.
4)Responsible letter.

Please do the needful and refund my Money.

Address of Polaris Services india:
Polaris Services India Pvt. Ltd.

Address:- 194, 1st Floor, Moti Tower,
Above Bank of Maharashtra, Hiram Magri
Sector-11, Udaipur, Rajasthan (313002)

Thanks,
Janipasha.sk
[protected]

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Sep 5, 2019

Complaint marked as Resolved

This Complaint is Not resolved yet and I have tried Multiple times for the Mentioned numbers and once I have raised the complaint Divya from polaris called me for the solution to pay the Amount which I have Paid and after some days calls are going on that they say that we will send the Cheque by Post after 15th of Aug-2019 and after the all the phones are Switch Off and no calls, Emails are not responded . Please Resolve my issue and I have tried in many ways but no luck and it's very difficult to reach them and convince them to get the refund. Please do the needful and from Past one year I am begging Polaris team Adhira jain, Manvinder singh and divya from legal department . Thanks, Janipasha.sk

Polaris Services India customer support has been notified about the posted complaint.

Jun 25, 2019

Updated by shaik111 Hi team,

You have Mentioned Some contacts numbers for Polaris services and none of the contacts are accepting the calls and these numbers I am trying from past 6-months.

Could you please share the Other contacts where the solution is provided .

Thanks,
Janipasha.sk

Jun 27, 2019

Updated by shaik111 Hi team,

Divya from Polaris called she is not listening the issue and called me asked me to remove the complaint if the complaint is not removed money will not be returned.
She is abusing me and these people are frauds and never listen customers voice .
Please refund my money and they say that it's in our hands whether we can give the money or not.

Fraud people from polaris legal services.
Could you please do the needful .
THanks,
Janipasha.sk

Jul 03, 2019

Updated by shaik111 Hi team,

I didn't get any update from Polaris regarding my Refund Amount and after the Last call with divya from Legal department from Polaris, No response from them and they say that you need to remove the complaint or else we are not refund the Money .

I lost the time and Money because of polaris .

Please Resolve the issue.

Thanks,
Pasha.sk