[Resolved]  Polaris Services India Pvt Ltd — cheating from polaris services

Address:	313002
Website:	www.polarisservicesindia.com

Dear Sir,

I Ravi Rajaram Bhairi – Contact no. [protected] applied personal loan for Rs. 14 Lakhs from Polaries Finacial, I provided all the KYC documents and Polaris sent us the confirmation letter No. PSI/701/CQ183 Dated 14/02/2018 asking me to make Login fee Rs. 3500/- same paid on 09.02.2018 and Also telling us the process is simple, Polaris will send one draft, you have to take e-stamp, print, and sign and send to Polaris then disbursement will happen. Again asked to pay processing fees Rs.38000/- & Payment made by me on 17/02/2018 & given agreement on Rs. 500 bond paper, Rs. 100/- blank bond paper, EMI Cheque, Bank Statement sent through courier vide docket no.[protected] Dtd. 01.03.2018.

I prepared all documents by 1st March and sent the courier (500 Rs E-stamp duly Notarized, 3 Cheques- Signed, 100 Rs blank e-stamp) .Than after I got a mail asking solvency certificate from bank, But I told that is not possible from our side. Harshita suggest that without Solvency we will not provide loan, it happens with one Govt guarantor, Here for each and every information, they won’t call and inform us, we need to call and get the update, If we call no one lift a call (They will answer one clarification once a week) .Front-end executive each time picks the calls and always tell, all are in a meeting, you will get a callback – No calls even single time, following up was the routine job for us. I visited bank & called to Harshita & spoke to bank manager regarding solvency, Bank manager informed Harshita that we will not provide Solvency certificate bank manager said clearly. After so much follow they agreed to revise process & received processing change letter dtd. 13.04.2018, on 2nd July mail received from Manav Bhattacharya regarding below documents required by Investor

1. ITR[protected] Provided
2. Passport -- provided
3. Driving Licence -- Provided
4. Bank Statement (Latest 6 Months)--- Provided
5. Net Worth Certificate from Bank--- Not possible to provide
After provide above documents, Harshita said that we will process Loan after discussing with investors (without Net worth certificate) because Vinay is busy in meeting so I used to co-ordinate with Harshita only. Every time I call to vinay he do not pick call / disconnect call/ another guys lifts call & says Vinay is in meeting he well call you bank, but he never call me. Further, he never give positive feedback. He is the person who spoiled your image in the market.
NOTE: No one is busy in meeting from morning to night, in fact I am also doing job I know how much time it takes for meeting.

One day call from Harshita says that we will refund your Login Fee & processing fee till the disbursement of loan & verification of documents from investors. You transfer payment once documents verification is done. Because investors are in Kerala tour & they are stuck in flood. Once they return they come for verification at your place & disbursement will be done. Till date your investors in Kerala????? or they returned to Udaipur or not ??? Why are you giving false commitment to people who are need of money & you are enjoying hard earned money of people… Why??? Are doing the same with other people also???

Please help me to get payment of Rs. 41500/-