[Resolved] Policy Bazaar — 20 days later, Policy not received
New Delhi, New Delhi District, Delhi, India
Application Id: 39270105
Policy: Bharti AXA Car Insurance policy
Booked policy on 15th Jan 2016.
I have still not received the policy.
Sales, Service &CRT team keeps on delaying and misinforming customers.
Long waiting times, long hold times but inaccurate information
CRT team breaks commitment everyday
Bharti AXA has no idea about my policy
PolicyBazaar should be sued for mental harassment
Ravi Malhotra is on indefinite leave.
Nobody responds to emails.
CRT team whatsapp number sends standard responses
Customer care number is useless
Complaint marked as Resolved Mar 4, 2017
[Jan 31, 2017] Policy Bazaar customer support has been notified about the posted complaint.
Verified SupportPolicy Bazaar Customer Care's response, Feb 01, 2017
Apologies for the inconvenience caused.
This is to inform you that we have forwarded your request to the concerned department and they will get in touch with you shortly.
Please feel free to write back to us in case of any further assistance or call at[protected]Toll Free) / WhatsApp - [protected]. We will be happy to assist you.
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