[Resolved] Policy Bazaar — 20 days later, Policy not received | |||||
Application Id: 39270105 Policy: Bharti AXA Car Insurance policy Booked policy on 15th Jan 2016. I have still not received the policy. Sales, Service &CRT team keeps on delaying and misinforming customers. Long waiting times, long hold times but inaccurate information CRT team breaks commitment everyday Bharti AXA has no idea about my policy PolicyBazaar should be sued for mental harassment Ravi Malhotra is on indefinite leave. Nobody responds to emails. CRT team whatsapp number sends standard responses Customer care number is useless Was this information helpful? | |||||
Mar 4, 2017 Complaint marked as Resolved Policy Bazaar customer support has been notified about the posted complaint. Verified Support Feb 01, 2017 Policy Bazaar Customer Care's response Dear Ashish, Apologies for the inconvenience caused. This is to inform you that we have forwarded your request to the concerned department and they will get in touch with you shortly. Please feel free to write back to us in case of any further assistance or call at[protected]Toll Free) / WhatsApp - [protected]. We will be happy to assist you. Regards, Garima Jain Policy Bazaar.com | |||||
2 Comments | |||||
Comments
Policy bazaar claims software glitch at Bharti AXA responsible for delay. Please confirm. I have not received policy till date.
Bharti AXA has hired PB as sales partners. Resolve this amongst yourselves and send my policy.
Do not force me to take legal action!
Application ID: 39270105
Bharti AXA has hired PB as sales partners. Resolve this amongst yourselves and send my policy.
Do not force me to take legal action!
Application ID: 39270105
We apologize for the inconvenience caused. Kindly share your policy number, location and contact details, so that we can forward your query to the concerned team.
Thanks.