Policy Bazaar Complaints & Reviews

Apollo dkv — worst service & procedure

I had been mentally harrashed by this group when i thought of claiming for my accident...never ever buy there any product.

Dear Mukesh,

1. I am sorry for your experience. I am the CEO of policybazaar, and saw your complaint here, and of course decided to investigate. I found the following.

Please find below the history of the booking of Mr. Mukesh Kesharwani.



He made the payment on the 30TH Jul’09 at 1348hrs and We sent him an acknowledgment SMS at 1426hrs the same day. The customer had requested for the change in the address when he sent us the scan copy of the documents for issuance of the policy but we had missed that request and forwarded the documents to our Product Team for issuance of Cover Note.



The Cover Note was issued the same day and we emailed the scan copy to the customer. The customer after looking at the Cover Note emailed us that the address was not the one he had requested us. The customer called us up also and we apologized to him for the miss and requested him to give us about 10-12 days for the endorsement since the address is different to the one on his RC. The customer agreed to that but on the 10TH Aug’09 he sent us an email stating that he hadn’t received the endorsed policy. We checked with Product Team on how long it’s going to take to get the endorsement and they asked us to give some more time as the insurance company had not give it to them yet.



We called up the customer and requested for few more days but he was quite irate. The next day, 11TH Aug’09, Product Team managed to get the endorsement and we emailed the scan copy to the customer and couriered the physical copy in the evening and updated the customer.

From what I see there was a mistake on the address. However please do note the endorsement got to you within 12 days. This is actually quite exceptional in insurance, where policies take a while to get to customers.

I am sorry we could not meet your expectations, and if there is anything wrong in my understanding, please do let me know.

Thanks,

Yashish

As i have taken a new health Insurance and the Policy Reference Number: PBHI12812 & Application No [protected]. and want additional document for further process provided by medical practitioner. which has been send by me by speed post to the fowlling adders APPOLLO DKV corp office 10th floor, tower-B, Building No10... Gurgaon. and has come back to me. pls tell me what to do?
Send on19/08/09 & back on 26/08/09

I have taken a car insurance policy today and since then I am trying to call them at their [protected] but NO REPLY is the only answer. This thing is looking fishy.

i agree to the complaininat

there atttitude is towards sale and higher premium

Guys do check www.BimaKing.com, they have a strong service team for all sorts of insurance. I bought a term plan of Birla Sun Life from them. Would definitely recommend them over any insurance agent, broker or even insurance company employees. I guess they are based out of Gurgaon.

Even i bought a LIC Plan from Bimaking.com and i strongly recommend them. They actually offer unbiased advisory services.

Dont endorse bimaking.com. These 2 guys-ankit and bharti are same and fooling others

Are there another online insurance companies

@KK: I dont know how u know i am same as Bharti. I dont know her.
@Venkat: Venkat, i guess they all are of same league, www.policybazaar.com, www.BimaKing.com, www.insurancemall.in, www.Bimadeals.com: the best part is regulator doesn't allow them to take payment on behalf of insurance company and still these companies are doing it. It's quite funny and may be the regulator needs to take some action on this.

try healthinsuranceindia.org

Policy Bazaar.com take no responsibility only they generating leads and money, no transparency.
Once if you paid the premium and after payment they do not respond to you, you have to respond for your policy

This sites should only be used for evaluating various products and once you like some particular product, buy that from the original insurance provider. Their calculators are real good tools for evaluation.

ATM jaisa policy hona chaheya, jab chahiya tab nikalnekaliya,
matlab 3years, 5years, 7years ka policys honachahiya.Govt empolys ko incomtex roksakthahai, hamkobi faida hai, apkobi faida hai. surya...

Plzzz jaise bhi, jis type ke policy leni ho.

contact me

&

send me yours contact no. and mail ID

Regards

Rachita Sapra

I was looking for motor policy. I found a few sites earchng through google. I tried both policybazzar and www.easyinsuranceindia.com. Since, I am from tamil nadu, I saw www.easyinsuranceindia.com had offices in a few places I tried them. I also found no other site gave me a comparison for two wheeler.

I got the policy with in 24hours in email. I also found they are not giving my lead to any insurance company like policy bazaar or bimadeals etc. They are IRDA approved broker and they closed the policy form the company i chose.

Tehy also told me to issued the check directly in favor of the company not in easyinsuranceindia.com name. This gave me further assurance. Now i have laos purchasaed few other policies through them.

I am very happy with www.easyinsuranceindia.com. I will recommend tehm to anyone. They seeded to be genuine.

hey guys dont rely on any comment posted here... every opinion here, is actually a part of social marketing of the companies.

JUST TRY TO COMPARE FEATURES ONLY USING THESE WEBSITES.& THEN DECIDE ABOUT BUYING ANY POLICY .

Policy Bazaar is a very wonderful website, you get all the plan details on the website, its kind of super market on WEB, really liked it. you can get the policy online, wonderful thinking and all those websites who are technolgy based and in evry sector, Infibeam is also another good website..

Yesterday I purchased a Term insurance from Aviva through Policy Bazar for 30 years term & yearly premium is 21887/-.But, today I recevied a telephonic call from Aviva regarding short premium recevied .But this premium amount & form calculate by policy bazar representative(mr. abad ali). when i told same situtation to Aviva, they told that next procedure will be start after recieve balance payment. Please clear this matter as soon as possible. Details as per given:
Sushil Goyal
CX-315, Model Town Extn.
Ludhiana(Pb.)
M-[protected]

Really thease comment are totally wrong everyone to show a marketing group. if you are thinking to purchase a new policy just try to ensure that this is good and well policy.

I have purchased a life policy from policy bazar and they have not revert back after recieving the payment . The communication details are as under.After receiving the payment they are not responding.

Reminder-II

Dear Ankit Khurana,

There has not been any document pick-up and for your reference i am enclousing the attahcement as under.
Kotak1: screen short of payment carried out
Kotak4: screen short of current status showing payment to be made.
Kindly arrnage to do the needful at the earliest.

Thanks & Regards,






--- On Fri, 6/3/11, [protected]@kotak.com <[protected]@kotak.com> wrote:


From: [protected]@kotak.com <[protected]@kotak.com>
Subject: Document Pickup Apponitment Schedule
To: [protected]@yahoo.com
Date: Friday, June 3, 2011, 6:09 AM


Dear CUSTOMER,
The appointment for document pick up for your proposal No 70005052 has been confirmed on date 04/06/2011 00:00:00 and time 15-16 hrs.
Warm Regards,

e-Insurance Team
Kotak Life Insurance

BEHAN KE LUND POLICYBAZAAR VALE

i think online policy bazzar is a fraud system, i have taken one policy from policy bazzar named by sarita devi. my a/c also debited by rs 3171 on 31 may 2012 but till[protected] i ha ve not received any proposal no. or policy no. or payment proof

i am also in their fraudence

Really the Policy Bazaar site should be banned. I have also purchased a Car Policy from policy bazaar on 29th Nov 2012. Prior to payment they have called me several times and also assured me all types of help. But very sadly the case was its opposite. They have issued me a cover note which was issued on 29th Nov 2012 and expired on 28th Nov 2012 means -01day of validity. After several followup they did not bother to change the same till date. The people working for this company are not at all customer friendly. I request all not to purchase any kind of Policy from this site.

Dear Freinds,

I had purchased car policy of HDFC ERGO through Policybazaar. When I received the copy, it was surprised to see that all the details were incorrect such as my name, Vehicale Registration no, my address etc.. My existing policy is also expired now & still there is no response from Policybazaar...
When contacting Policybazaar there is no response from them..
I tried to contact to Mr. Mohit ( who was coordinating till I pay the money), Mr. Ravi M, Mr. Rishi, Mr. Sahibjit Singh & till now there is no response from these BUGGERS..

POLICYBAZAAR HAS APPOINTED ONLY FRAUD PEOPLE... DONT DEAL WITH POLICYBAZAAR...

Tx/Pramod

Subject : Claim No : 65784 dated 22/12/2013 for Re-Imbursementy customer Id : [protected], Policy No : [protected], Claim Amount : Rs. 45906/-.

I was admitted due to an emergency chest Pain in Fortis Escorts, Okhla, New Delhi on 14th Dec2013 and I applied for reimbursement purpose, but still i am awaiting reply form Maxbupa healthInsurance Claim Department, Nobody are there replying to me proper response on customer caretoll free no :[protected] and yet not updated on MaxBupa Website Claim process and tracking.I (Mahipat Singh), purchased online MaxBupa Heartbeat Silver Health Insurance plan of 3 Lacs frompolicybazaar.com website in year 2012. My Customer Id [protected], Policy No : [protected].I (Mahipat Singh, Patient) was admitted in FortisEscorts, Okhala, New Delhi on 14th December 2013due to suddnly CHEST pain and hospitalized there from 14th Dec 2013 to 17th Dec 2013, andMaxbupa denied to give me cashless facility on my policy. I have tried many time and gavesatisfactory answered, but they not accepted it, From there side nobady from Investigator/Auditorteam was visited. I paid my hospital bill of . Rs 45906/- (Rupees forty five thousand Nine Hundred sixOnly) by my Credit Card.Now I applied for Mediclaim with all ORIGINAL DOCUMENTS along with filled Claim form signed by mytreating doctors from that hospital and send these document by Speed Post vide no :EH[protected]IN dt 18/12/2013 time 12:05:33, Place : FARIDABAD SECTOR 18 S.O, and it wasdelivered at MaxBupa office, B-1/I-2, Mohan Cooperative I Submit
ndustrial Estate, Mathura road, NewDelhi on 19th December 2013 Time :17:27:00.Now My claim has beed denied by MaxBupa and I wrote Many times to Customer Support Sr. Manager, they not considered on my matter. I also called to Policybazaar.com customer support executive Mr. Sachin, he told me to try send email and call to MaxBupa only.As you are in CEO position at policybazaar.com, please review this case and help to online customer who purchased the Online Helath Insurance Policy from you company.RegardsMahipat SinghMobile [protected]

In March 2015 my complain has been resolved by help of Insurance Ombudsman.

Thanks to this Authority.

These people have the worst after sales service. They think of you only until you make the payment. After the payment is done they leave you in the middle of the ocean. They are least concerned about you.

Policybazzar ap ki site pe jo details show ho raha he 3 loan account active ka wo wrong he mere recent 2 account hi active he or do ki he kissht ja rahi he . kissht ap wala 5500 ka loan account kissht app ne ani site pe close kar diya he to ap ki site pe qu open dekha raha he plz answer me