Policy Bazaar Complaints & Reviews

Dear sir,

Policy Bazaar: Acknowledgement For Payment Recieved : Life Booking Reference: PBO_9766

I made a payment of Rs.12500/- to Policy bazaar for Aviva New Pension Plan. The mail received on 24th July 2010 from [protected]@policybazaar.com, contain one clause

"Please be informed that we should receive the self attested proposal form along with the other self attested documents within 7 working days of the payment being made, failure after which the booking will automatically stand cancelled and the amount would be refunded to you in the form of a Demand Draft after deduction of 2.5%."

As on date proposal form along with other attested documents is not given to Policy bazaar, however as per clause money not returned by Policy bazaar.

Numerous mail were sent to [protected]@policybazaar.com, however no one had reverted.

I got call from policy bazaar within 5 min of filling up details. No call received against mail sent for returning of money. Its really pathetic service.

I want my money back, after deduction of 2.5%.

Regards

Ashish.

I submitted the full payment on 1st May 2010 Transaction Id: IG20894918, still I didnt received any confirmation of payment from Policy Bazaar. I also didnt received a soft copy of my policy.
I am also not able connect to their customer care executive as it is showing the number you have called is busy right now.

I just received a mail that shows my reference number for the further communication with Policy Bazaar. However, I have not yet received any reply from Customer care even after mailing them.

Reference Number : PBTRV31598

Hope that this matter will be resolved soon. As I have my scheduled journey soon.

Recently I purchased a car insurance from Policy Bazaar, before placing an order I asked for all the facilities I am going to get if I am buying from them .

Till date haven't received original policy document and nor resolution of issues raised by me after placing an order.

Pathetic customer support and lousy behavior. Would suggest ban on such sites an recomed every one not to use this site for any purchases....