Policy Bazaar — car insurance policy booking cancelled but still issued policy

Kranthi Pradeep Gaddam

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500047
Website:	policybazar.com

I have booked a policy (Liberty videocon) for my car with policy bazar on 26th july 2017. Due to the delay in process, i have cancelled the booking on 28th and requested for refund of rs. 8385/-.
Now i have already renewed my policy offline with royal sundaram on 28th july 2017.

When i checked the email today i have received received my car policy though i have cancelled.

Initially i received and email to provide car registration certificate and previous year policy which i haven't provided but still a policy has been issued by liberty videocon without verification of my car detail.

I requested for refund from policy bazar who is the mediator between me and liberty videocon insurance company. Polity bazar is not responding to my email and phone calls. Please solve my issue

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Policy Bazaar customer support has been notified about the posted complaint.

Jul 31, 2017

Updated by Kranthi Pradeep Gaddam I have received an email from Ramandeep Kaur from policy Bazar on 29th July 2017 to provide vehicle registration certificate and previous year policy but i replied that i have requested for cancellation. I received reply from Divya Garg on the same day that my request has been forwarded to concerned team and i receive refund before 15th Aug 2017. On 30th
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