Policy Bazaar — car insurance/ registration number and vehicle variant need to be rectified - ref no[protected]

Bajajallian policy no: og[protected]-00067151
Bajajallianz customer id:[protected]
Car no: wb02y7568
Communication with policy bazaar: registration number and vehicle variant need to be rectified - ref no[protected]
Hi,
I would like to register my complaint against poicy bazaar.
In brief: i mr. Ashis dutta has applied for a car insurance with bajajallianz general insurance co through their broker policy bazaar.
Policy bazaar reprehensive mr. Avinash – employee code, pw01794 was coordinating with me for the said sale. I had been ask to send a scan copy of my car registration certificate and existing policy copy, while agreed upon the policy premium and conditions, he had forwarded a link to make the payment. But during crosschecking, i had found that the variant of my mahindra scorpio car is not the same i am having. Just immediately i, intimate the same to mr. Avinash and he conveyed that he has crosschecked with the company, that actually happening due to some software problem i am not able to see the correct variant but at the time of getting final policy printout the variant will be mentioned correctly and i don’t need to be worry as he is there for me. He provided me the payment link and accordingly i make the payment on 29/09/2018 as mentioned in the link, through net banking, eventually got a mail copy of my policy bond without any correction and mr. Ainash got vanished.
Till then i am writing to policy bazar but not getting any proper resolution, sometime they are telling me to pay extra premium for rectification, sometime with a statement that “they are working on it” and will revert me soon.
Pl note that my existing policy got expired on 15th of october 2018 and today is 22/11/2018, if any unseen happen to me who will take the responsibility? Moreover, i had written to them if they are not able to rectify the said policy, they can return back my money by free looking as it was within 15days of free look period.
Kindly help me to resolve the said issue and pl do take proper steps to stop such fraudulent activities by policy bazaar.
With regards
Ashis dutta
[protected]