[Resolved] Policy Bazaar.com — regarding policy cancellation policy no.3408683 | |||
Respected madam I did email to policy bazaar.com regarding policy cancellation (Bajaj future gain), dated[protected] before policy issued date. But the policy has not been canceled yet., for which i have the follow-up to policy bazaar, many times through phone and give to the positive response, but not cancellation policy to till now. Please look into this matter, resolve my issue as soon as., details description as given below. Policy bazaar customer care is saying to me, your policy is cancellation through the local home branch, but when i buy the policy from policy bazaar.com through online, then why should go through online cancellation, therefore without any create issue my policy should be canceled. Otherwise, i will file a court case., this issue will escalate at high level. Thanks and regards Nidhi prabhakar [protected] — forwarded message — From: Date: wed, dec 20, 2017 at 12:54 pm Subject:[protected]Cancellation request) To: [protected]@gmail.com Why are not processed successfully policy cancellation request, and denied from policy cancellation Case file against policy bazaar due to wrong commitment to customer Policy holder name Nidhi prabhakar Registered mob. No. (Policy bazaar) [protected] Policy proposal no. [protected] Policy generate online [protected] Policy document uploading [protected] Policy cancellation request [protected] at 12:43:49 pm Policy paper received [protected]at evening Policy issued date mention on policy bond [protected]Policy no.[protected] Policy issued on date 17-dec-2017 Policy buy through policy bazaar employee Mr. Rajat kumar ([protected] and mr. Sonu kumar ([protected] Policy cancellation request [protected]Cancellation request) received at[protected] Dear nidhi, at[protected] Greetings from policybazaar.com! We request you to kindly elaborate your query so that we can work towards resolving it for you. In case you need any further assistance please email us or call us on our toll free #[protected]. Thank you for contacting policybazaar. Your request #pb77988983 has been received. We are working on your request and will get back to you within 24 hours. Regards, Deepti Customer relationship team Investment insurance Policybazaar.co Policy cancellation email From : [protected]@gmail.com Send : 17-dec-2017 12:43:49 pm To : life/cfu/pune ho/bajaj allianz; [protected]@policybazaar.com; [protected]@policybazaar.com Subject: application no: [protected] nidhi prabhakar policy no. [protected] Dear sir I would like to inform you that, i want to cancil this policy bajaj allianz future gain, because i am not happy this policy with lot of charges include in this. So please cancil this policy as soon as. [protected]@bajajallianz.co.in 12/19/17 https://mail.google.com/mail/u/1/images/cleardot.gif https://mail.google.com/mail/u/1/images/cleardot.gif https://mail.google.com/mail/u/1/images/cleardot.gif Dear sir/ madam, Thank you for writing to us! This is with reference to the below appended mail, your request has been registered with us under issue no: — 70060799 Within 15 days from the date of receipt of the policy, the policyholder has the option to Review the terms and conditions and return the policy, if he disagrees to any of the terms & conditions, stating the reasons for the objections. The policyholder is entitled to a refund of the premium paid, subject only to a deduction of a proportionate risk premium for the period on cover and the expenses incurred on medical examination and stamp duty charges. The refund paid to the policyholder will also be reduced / increased by an amount of any reduction / increase in fund value due to fall / rise in the unit price between the date of allocation and redemption o[censored]nits (Without reference to any premium allocation rate or charges). You should submit your original policy document with free look cancellation application at the nearest bajaj allianz life insurance branch. Should you have any further queries please feel free to write back to us. For getting instant virtual support, you can also access our 24x7 virtual chat assistance boing by simply clicking on https://tinyurl.com/ycf99g9p Assuring you of our best co-operation always! Warm regards Bajaj allianz life insurance co. Ltd Was this information helpful? | |||
Feb 4, 2018 Complaint marked as Resolved Policy Bazaar customer support has been notified about the posted complaint. Verified Support Jan 03, 2018 Policy Bazaar Customer Care's response Dear Prabhakar, Greetings from PolicyBazaar.com! Please accept our sincere apologies for the inconvenience that may have been caused with regards to your BAJAJ Life Investment policy. Further to our telephonic conversation previously, as per the update received from the Insurer we request you to courier the policy bond within 30 days of receiving the document to below mentioned address for cancellation and mark a mail to the Insurer at [protected]@bajajallianz.co.in marking CC to [protected]@bajajallianz.co.in Nyce Mathews/ Vijay Jagtap Websaleslife, Bajaj Allianz Life Insurance Co. Ltd., Bajaj Finserv, 3rd Floor, Survey # 208/1-B, Behind Weikfield IT Park, Viman Nagar, Pune 411014 Maharashtra In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected]. Thanks & Regards, Sameer Sharma Policybazaar.com | |||
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