Policy Bazaar Complaints & Reviews

Hello team,
I am completed my payment to policy bazar w. R. T. My two wheeler insurance on 18 oct 2017. There is multiple complaints against policy bazar:-
1. After completing my payment i didn't get any confirmation mail/message from policy bazar for confirmation that my payment successfully done. After when i call to customer care they told me that my payment is done.
2. After no. Of calls & emails from my end on (20...

I have made payment and payment is confirmed from policy bazaar but the policy is not yet issued. My car number is ap28ck4674. Please do the needful and help me in getting my soft copy. I am following up with their customer service in all possible ways but not getting correct information. I have made the payment before my policy expiration itself.

Thanks,
Kalyan...

This complaint is regarding not providing promised complete amount refund on cancellation of new car insurance policy
1. I took new car insurance policy from policy bazaar with royal sundaram, all policy details were correct while i was doing payment
2. When policy issued, car model was incorrect, my dob was incorrect
3. When consulted policy bazaar executive, the quick way to get this fixed is to cancel current policy...

Dear sir. Maine policy bazaar se health insurance liya. Royal sundram ka or
Hdfc life cancer care plan liya. Hdfc life ka plan abhi tak na to koi active hua h. Na hi koi phone aaya h. Policy date 27oct.2017. Application no hdfc life[protected]
. Plz check the status of this insurance.
Id proof or application no already send to hdfc life e mail or whatts no....

Policy bazaar is a fraud company.

Worst service experienced ever.

I bought a car insurance policy from policy bazaar and have uploaded the inspection video on pb inspect app. But still i get a call that my video has not been uploaded and my car inspection is pending. It has been 7 days and policy is not issued yet. Policy bazaar is providing a very worst service to the customer and making mock of the customer....

I have taken a tata-aig private car policy through policy bazaar and concerned agent is babita bhatt, pw04631. After all negotiation, i have paid rs 37782/- online and the policy i received is completely is different. I have subsequently wriiten to [protected]@policybazaar.com twice on followings.

1) is it nil dep policy?
2) clause ta01 says paying of depreciated proportion of part value. So it is comprehensive policy...

My name is fahad abbasi and i have renewed my religare policy with booking id 52544350 and application number 10871497 on 24th of october. I was informed that i will get the soft copy of my policy within 2 days of the renewal and the hard copy within 5-7 days. I am trying to coordinate for the same since 27th october 2017 but i am not getting the soft copy of my policy or any satisfactory answer.

The executive on 27th october...

I've purchased care insurance renewal from policy bazaar on 23rd october 2017 of oriental insurance (Zero dep), booking id no 53673401.
Despite several reminders and calls i'm not getting any response from policy bazaar.
Everytime their cc gives some excuses and tells policy copy will be delivered to my mail within 24 hrs. Its been more than 3 days and i cannot take out my car as previous policy is expired.
Pathetic service...

I had taken a 2 wheeler policy of iffco tokyo from policy bazaar.in spite of regular follow up i am still not able to make a changes in the policy or cancel the policy or take an alternate policy. Each time the customer service keeps on transferring the call from service department to sales department and vice versa. I am also not getting a proper response for my emails. Very poor support. Did i not expected this from policy bazaar. Need...

I have booked policy from your website on 24th Oct 2017 for my Maruti Swift car (DL8CAM7878) from TATA AIG. Amount (Rs.11802)has been deducted but I have not received the policy document. I have called customer care so many times, and every time they have done wrong commitment. I have already emailed the screenshots of payment transaction but still issue is unresolved. And poor policy bazaar team sending me my old policy again and again....

Hi
My name is venkateswarlu
I paid two wheeler policy my vechile no ap28dn2689
Bajaj policy choose 03years third party first showing 1100 amout also i paid after one year applicable however
Wihout claims 1100/- bajaj policy
I request you to cancel this policy
I will choose another policy
I many times call policy bazzar toll free no but no one helped
Why you my time waste...br...

I purchased car policy on 16/10/2017 for my new car i20. As i had paid the entire money to policy bazaar for oriental insurance co ltd by credit card. Still i had not recd the policy or any information status regarding the policy. I had made several call to them but there is no body pick the phone or give false assurance to delivered the policy by mail at earliest....

My two wheeler licence payment done on 18/10/17, till now the policy copy not send to me. I tried to contact their executive several times, but only one I can connect as they replied their executives always busy. The only executive I talked to assured me on 21/10/17 that i must get my copy mailed by 12 am that very day. no copy mailed, in their site it showing payment done, but no policy issued....

Dear Sir,

On 6th September, 2017 I purchased a two wheeler insurance from site (https://www.policybazaar.com/) for my Motorbike Bajaj Avenger Street (150CC), Registration no. WB16AR2189 with Order number 50830610 for Insurer LVGI, but when I made a payment through Internet it showed that there is an error in the payment system an immediately I received an email from Policybazaar mentioning the same. But when I checked my Bank...

From last 20 days, i am chasing policy bazaar customer care to get my issue resolved. At the time of renewal of my car insurance, i provided previous year insurance along with rc but still due to policy bazaar staff's error, new policy i received carries incorrect registration date of the car. Correct registration date clearly mentioned on the rc (Registration certificate) provided at the time of renewal. From three weeks now, i am chasing...

Reference to above details, i requested to cancel my car policy offered by pb on 15-sep-2017 (Kotak mahidra) situation which occurred due to pb team's (Emp id. Pw03468) miscommunication and wrong commitements.

Requested pb to arrange refund of full amount of inr 15, 317 within 2 weeks as committed by your team (Ankitm)

But till time neither pb team assisted me not i have received my refund!!

I...

Simple, they will attend ur call quick i[censored]r going to be a new customer but after being a customer they will never mind u bcz they got what they want... One of the worst customer service i ever seen... I booked my car policy here but from the date still i didn't get my soft copy... I[censored] call them they will never respond to u properly... So i request everyone to never have any kind of deal with them, simply they will increase ur blood pressure......

Sir,
I have purchase online two wheeler police having policy no. 211200/31/2018/85954 from policy bazaar, but when i received its soft copy there is wrong vehicle registration number i got i. E. Dl 09s ds 4917 and original is dl 09s bf 4917.
Therefore it is requested that necessary correction please make in the soft copy of two wheeler police and sent the rectify soft copy please.

With regards,
Manoj...

I took term policy with the above ref id on spt'13-2017 and paid policy premium. I am of indian citizen working in saudi arabia from last one year. I took the policy last month when i came there for vacation. I have explained my case details to one of the officer & he suggested to go with tata aia insurance which myself also convinced. On 18th spt my medicals also completed. There after my problem started, as many of policy bazzar team asked...

Car details : 7seater maruti eeco petrol model with cng kit and a/c

Car insurance no resolution nor any update received so far,
Reg no should be mh-46-p-0688

And not mh-46-p0-688
So far i have registered complaint several times with following ticket no :
#pb26544612
#pb30476630
#pb54322551
#pb26426262
#pb26544612

No one had yet responded, and the...